Responsible Gaming
Gaming Should Be Entertainment
At Merchants of Port, we believe that online gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. If you choose to gamble at Royal Ace Casino or any other operator, please do so responsibly and only with money you can afford to lose.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. By accessing Royal Ace Casino through our website, you confirm that you meet this legal requirement. We take age verification seriously and encourage parents and guardians to monitor online activity.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognise any of these behaviours in yourself or someone else, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding gambling activity or lying about the extent of your gambling
- Gambling to escape problems, stress, anxiety, or negative emotions
- Neglecting family, work, study, or other responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Feeling unable to control or stop gambling
- Experiencing irritability or mood changes when not gambling
- Friends or family expressing concern about your gambling habits
Self-Help Tools & Limits
Most reputable online casinos, including Royal Ace Casino, offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive pop-up reminders during your session about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the casino for a period you choose
- Session Time Limits: Set automatic logout times to prevent extended play
Contact Royal Ace Casino's customer support to activate these features. Taking control of your gaming is a sign of responsible play.
Support Organisations & Resources
If you're struggling with problem gambling, confidential help is available from the following organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free support for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Get Help Today
If you or someone you know is experiencing problems related to gambling, please reach out for support immediately. There is no shame in seeking help—problem gambling is a recognised issue, and professional support can make a real difference.
Don't struggle alone. Contact one of the organisations listed above or speak to a trusted friend or family member.